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Where do you ship to?
We ship exclusively to Canada.
What are your shipping options + cost?
You may enter your postal code during checkout to confirm shipping costs to your location.
When will my order be delivered?
For in-stock orders, standard shipping is an estimated 2-4 weeks in transit.
For pre-orders, lead time is an estimated 8-20 weeks, this estimated time frame is an all-encompassing lead time from the start of production to delivery.
Standard shipping includes a delivery to the threshold, described as the "first dry area or garage", or lobby/service area of a high-rise building. For White Glove delivery shipping is an estimated 2-5 weeks in transit. White Glove service includes a delivery appointment inside delivery up to 1 flight of stairs, placement, and removal of large packaging materials. If you are considering a return please request to keep the packaging.
What is your return policy?
We want you to be overjoyed with your new purchase. If for any reason you are unsatisfied with a product you can notify us via the contact form on our Contact Us page and our team will provide all of the details for initiating a return. Products need to be returned within 30 days from the delivery or pick-up date in original packaging and in like-new condition to be accepted.
For more information, read here.